Kerr Hearing Services

Comprehensive Hearing Evaluation

Kerr Hearing licensed specialist will perform many types of tests to determine the full extent of your hearing loss. In order to make sure the test are accurate, the specialist will first look inside of your ears to see if there has been any damage to the eardrum or if there is a significant buildup of wax in your ear canal. If they see no problems, they will be able to proceed with the test.

The next test is a Pure Tone Test. This is a series of tones through a headset or by inserting an earplug in your ears. This test tells the specialist the lowest point you can hear these tones.

The third step will be a Bone Conduction Test. This involves placing a headset on the mastoid bone behind the ear. You will hear much the same tones as the Pure Tone Test.

You will then have two different Word Tests. The first will be a series of two syllable words that will vary in loudness. This allows the specialist to determine the lowest point you are able to understand speech. The last word test will be a series of short words and will be presented at a comfortable listening level. This will tell how well you understand speech when the volume is at a normal conversational level.

These tests combined tell your specialist the type of hearing loss and the hearing loss. This will help in determining which type of hearing aids will work best for you and how well you will understand when all of the sounds are at a comfortable listening level.

Cleaning

At Kerr Hearing Centers, we have the capability to clean any type or any brand of hearing aids. Our tools make it possible to get into the interior of your hearing aids and clean out any of the cerumen (wax) that may be otherwise unreachable. We also have the proper solutions to give your hearing aids a total cleaning inside and out that will help keep them working properly. We recommend that along with cleaning your hearing aids at home, you stop in every 3 months to have them cleaned and checked so that you will continue to enjoy life’s precious sounds.

In-House Repairs

At Kerr Hearing Centers we take every opportunity to make your life as stress free and convenient as possible. With this in mind, we can do many repairs in our office. Anything from replacing a battery door to retubing and correcting a fitting issue that you might be having. In-house repairs will save you time and money.

Adjustments

At Kerr Hearing Centers, we also understand that your hearing is constantly changing and because of that, follow up visits and adjustments become very important. With our state of the art equipment we are able to keep your information up to date. Keeping your hearing aids adjusted correctly is very important so that you can continue to hear life’s precious sounds.

Worry-Free Warranty

At Kerr Hearing Centers, we are very excited to be able to offer not only our standard full warranty with any of our hearing aids, but we also have other programs to choose from.

Deluxe Loss, Damage, and Repair Protection

Comprehensive coverage which includes repair due to internal component failure, repair of accidental damage, and a one-time replacement due to loss, theft, or total destruction. Instruments must be in proper working condition at the time of extened warranty puchase. All replacements will be with an equivalent hearing instrument . A processing fee may apply.

Extended Original Warranty Protection

Available only on specific brands, this coverage is for instruments currently under their original warranty. This warranty covers repairs due to internal component failure, repair of accidental damage and remakes due to fit issues, This includes a one-time replacement for loss, theft, or total destrcution.